Keynote Speakers

Jan vom Brocke

Keynote: Design Science Research – Accumulation and Evolution of Design Knowledge for Solving Real-World Problems


Dr. Jan vom Brocke is Full Professor of Information Systems, the Hilti Endowed Chair of Business Process Management, and Director of the Institute of Information Systems at the University of Liechtenstein.


He has published, among others, in European Journal of Information Systems (EJIS), Information Systems Journal (ISJ), Journal of Information Technology (JIT), Journal of Management Information Systems (JMIS), and MIS Quarterly (MISQ), as well as practice-oriented outlets such as Communications of the ACM (CACM) and MIT Sloan Management Review (MIT SRM).


He has held various editorial roles and academic leadership positions and serves as an invited speaker and trusted advisor for many organizations around the world (see:

Astrid Undheim, Ph.D.

Keynote: Big Data for Social Good

Astrid Undheim is VP of Analytics & AI in Telenor Research, with responsibility for the AI research agenda in Telenor Group. She has a telecommunication background and has been in Telenor since finishing her PhD at NTNU in 2009.


Astrid and her team has been part of establishing the Norwegian Open AI-lab at NTNU, and her team is working with NTNU researchers and students to advance AI methods and make it applicable to industry.​

H. Raghav Rao, Ph.D

Keynote: Information Privacy Concerns and Information Systems Satisfaction in non-volitional surveillance contexts

Dr. H.R. Rao was named the AT&T Distinguished Chair in Infrastructure Assurance and Security at The University of Texas at San Antonio College of Business in January 2016. He also holds a courtesy appointment as full professor in the UTSA Department of Computer Science. Prior to working at UTSA, Professor Rao was the SUNY Distinguished Service Professor at the University at Buffalo.  He graduated from Krannert Graduate School of Management at Purdue University.


His interests are in the areas of management information systems, decision support systems, e-business, emergency response management systems and information assurance. He has chaired sessions at international conferences and presented numerous papers. He also has co-edited four books, including Information Assurance Security and Privacy Services and Information Assurance in Financial Services. He has authored or co-authored more than 200 technical papers, of which more than 125 are published in archival journals.

Professor Rao was the inaugural recipient of The Bright Internet Award for his contributions to the information systems discipline by KMIS, the Korea Society of Management Information Systems. In 2018 Professor Rao was awarded the International Federation for Information Processing (IFIP) Outstanding Service Award for significant service contributions to the field of information systems and information systems security. In November 2016, Professor Rao received the prestigious Information Systems Society Distinguished Fellow Award (Class of 2016) for outstanding intellectual contributions to the information systems discipline.

Rao’s work has received best paper and best paper runner up awards at ISR, AMCIS and ICIS. He has received funding for his research from the National Science Foundation, the Department of Defense and the Canadian Embassy. He also received the Fulbright fellowship in 2004.

Rao is a past chair of IFIP WG 8.11/11.13, the working group for Information Systems Security Research. He is co-editor in chief of Information Systems Frontiers, advisory editor of Decision Support Systems, associate editor of ACM TMIS and senior editor at MIS Quarterly. See more here.

©2018 by The 18th IFIP Conference on on e-Business, e-Services and e-Society.